Versed Global Versed Global Salesforce CRM, Web Design & Fundraising
Training & Support

Build confident,
capable teams

Flexible Salesforce and fundraising training tailored to your roles, configuration and programmes — designed to build lasting internal capability, not ongoing dependency.

Role-specific sessions Remote & on-site Hands-on focus Ongoing support
Training Programme — Team Overview Live
Salesforce User Training
88%
Admin Configuration
74%
Fundraising Pipeline
92%
Refresher Sessions
61%
Documentation
79%
Ongoing Support
95%
7+
Yrs experience
100%
Tailored content
24/7
Support available

What we offer

Six training & support options

Every session is shaped around your configuration, your team's language and the workflows your organisation actually uses — not generic off-the-shelf content.

01

Salesforce user training

Practical, hands-on training for end users on how to navigate and use Salesforce effectively — tailored to your exact configuration and day-to-day workflows.

Remote or on-site
02

Admin training

Training for Salesforce administrators on configuration, reports, dashboards and basic customisation — building the internal capacity to manage your own system confidently.

Builds independence
03

Fundraising training

Practical training on trust and foundation fundraising — covering prospect research, grant writing techniques and pipeline management for charity and third-sector teams.

Sector-specific
04

Refresher sessions

Short, focused sessions to refresh existing skills or confidently onboard new team members to established systems and processes without disrupting ongoing work.

Half-day options
05

Documentation

Creation of user guides, process documentation and training materials tailored to your specific Salesforce setup — so knowledge stays in the organisation, not just in people's heads.

Lasting reference
06

Ongoing support

Flexible support packages for organisations that need regular help with configuration changes, troubleshooting, strategic advice or system health checks over time.

Retainer or ad hoc

Let's shape a plan

Talk through your training & support needs

Share how your Salesforce org is currently used, who needs the most help and what “good” looks like in 6–12 months. From there, a realistic training and support plan can be shaped together.

01
Tell us about your team

Share who uses Salesforce, what roles they hold and where the biggest frustrations or knowledge gaps currently sit.

02
We design a tailored programme

A realistic training plan is shaped around your configuration, capacity and goals — not a generic off-the-shelf package.

03
Delivery on your terms

Sessions run remotely or on-site, individually or in groups, across as many sessions as your team needs to feel genuinely confident.

04
Ongoing support if needed

Retainer or ad-hoc support packages keep your team covered as your systems, programmes and people evolve.